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Address:
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10100 Hicks Field Rd
Fort Worth, TX 76179
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Contact:
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Tasha Lucas
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Phone:
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8178479177
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Fax:
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8178476522
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Website:
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http://www.monsterconstructors.com
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Categories Serviced:
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Carpentry; Foundations & Concrete; General Contracting; Remodeling & Additions; Trucking & Transport
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Locations Serviced:
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Dallas & Ft. Worth, TX
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In Business Since:
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2005
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Type:
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Commercial & Residential
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Description:
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Monster Constructors is your premier construction services in the Dallas/Fort Worth Metroplex. We specialize in outdoor living areas, decorative concrete, concrete countertops, and much more. Here, Can-Do meets Quality. We would entertain any invitation to bid your project.
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Reviews:
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0 out of 1 reviewers would use this business again |
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POOR BUSINESS AND SERVICE - Work Performed: June 2014 - Posted 6/30/2014 by Mark L - WorkPoster (2.0) |
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I called for 3 weeks to get someone to call me back to schedule someone to come out to give me an estimate on a backyard project. I finally got someone to call me back and schedule the appointment. The caller, Mark Visage, set the appointment for a Saturday at 10:00 am. The day comes and he calls me right a 10 to let me know he is in route and would be about 45 minutes. So I said I can't wait as I had other things to do and he was suppose to be there for 10. So I rescheduled it thinking it happens, being in sales myself, miscommunications happen. So rescheduled it for the very next week on a Monday or Tuesday for him to come out at 5:30. Day comes and he calls and says he is running late. Said about 30 minutes due to an accident on the interstate, I said no problem. Ends up being way after 7:00 to 7:30 before he even gets there. He is there for a good 30 minutes, as he is walking out he says, "We are busy with a project in the Dallas area and we wouldn't be able to start for a few weeks and that he'd have the quote to me in about a week". I said, "No problem no rush to start just need the estimate". A week goes by and no estimate. So I call and leave a message on the office and cell lines for a call back. I wait two days and repeat. A female finally calls me back gets my info and says she'll get everything from Mark and email me my estimate. I wait a day and and leave voice mails again. I wait a day and repeat. A few days later I called and left yet another voice mail asking why it is so difficult to get a quote or estimate and that this is not how you do business. Just to send me my quote. No reply still today. This is very poor service and very unprofessional. If his actual work is anything like his service it can't be good.
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